Shipping policy
Shipping Policy
Thank you for choosing Royal Record House.
We are dedicated to delivering your vinyl records safely, securely, and with the care they deserve. Please review our shipping policy before placing your order.
Order Processing
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All orders are processed within 3–7 business days after payment confirmation.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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Once your order has been dispatched, you will receive a confirmation email with tracking information.
Estimated Delivery Times
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United States: 5–15 Business Days
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United Kingdom: 4–12 Business Days
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Canada: 7–18 Business Days
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Australia & New Zealand: 7–18 Business Days
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Europe: 6–15 Business Days
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Rest of the World: 8–20 Business Days
Please note that delivery times are estimates and may vary due to customs inspections, carrier delays, weather conditions, or peak shipping periods.
Shipping Costs
Shipping charges are calculated automatically at checkout based on your delivery destination.
We occasionally offer free shipping promotions. Any applicable offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
Please allow 1–5 business days for tracking updates to become available after shipment.
Packaging & Protection
Every vinyl record is carefully inspected before shipment and packaged using high-quality protective materials to help prevent damage during transit.
We take great pride in ensuring every order arrives in excellent condition.
Customs & Import Taxes
International orders may be subject to customs duties, VAT, or import taxes imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer.
Incorrect Shipping Address
Please verify your shipping information before completing your order.
Royal Record House is not responsible for delays or lost shipments caused by incorrect or incomplete shipping addresses provided by customers.
Delayed or Lost Shipments
Although we work with reliable international shipping partners, unexpected delays may occasionally occur.
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will be happy to investigate and assist you.
Contact Us
If you have any questions regarding your order or shipping, please don't hesitate to contact us.
Email: support@royalrecordhouse.com
Thank you for shopping with Royal Record House.
Classic Records. Carefully Delivered.